Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Usually 7-14 days
To add this form, you need to install the WooCommerce plugin and go to WooCommerce->Settings of your dashboard. Click on the Privacy and Accounts section and check the option to the Allow customers to create an account on the “My Account” page option
- From your WordPress admin, hover WooCommerce in the sidebar and then click settings:
- Click on the shipping tab and then click ‘add shipping zone’:
- Type in the zone name, the areas this zone will cover, and the types of shipping methods you will offer.
You can visit our shipping tracking page here.
No, we will deleted when oreder completed
Yes, will included in the goods. Details see shipping policy.
Please check our shipping policy, ship country will change in the furture.
Yes, but if you order bulk, we will seperate it for you.
If you need to swap an item
Returns and Exchanges
Please see here
Sorry, for this situation. Please reund to our address. But before you refund please tell us in advance, you will arrange the woker communicate with you.
Please send the image to our service mail. email@example.com
It is easy to contact us, you can contact by email (firstname.lastname@example.org)
Please go to “My account“, then check the order status, if in shipped, it can’t change, if is in processing, please contac t us ASSP. We will assist your deal with this problem.
Go to “my account”, Click cancel button, we will deal with in a day. Besides, you can mail us to help you.
Absolutely, thanks for your love our products. If you need pre order please let us konw in advance.